Insights from the Shingo Institute Webinar on Harmonizing Process Improvement   [Webinar video:   Register and watch here ] "We're trying to understand how work is going to occur," Bruce Hamilton  explained to webinar participants. "We see it as really critical." This straightforward statement captures the essence of an unprecedented collaboration among eight partner organizations working to address a challenge facing organizations worldwide: navigating the overwhelming proliferation of...

On a Sunday afternoon in October, in Manchester, New Hampshire, something remarkable happened. Twenty-six continuous improvement practitioners gathered—some in person, others joining virtually—not for another conference session, but to actively build the future they want to see. The FPWork Sunday Working Session ahead of the Northeast Lean Conference demonstrated what happens when organizations stop competing and start collaborating. Beyond Presentation: Working Together This wasn't a typical...

"I can't believe that I haven't been able to do this before." Marc Braun's  confession during the second Lean Into AI webinar caught everyone's attention. Here was a CEO coach with 30 years in continuous improvement, someone who built cultures of coaching and problem-solving for a living, admitting he'd been stuck. Not stuck technically—his team members played with AI individually and saw its potential. They were stuck collaboratively. Despite being continuous improvement experts who knew...